CONFERENCE FAQs - ADVISORS

How do I sign up?

You should have received a personalised email invite from MTA Conference (conference@mtatravel.com.au). Please use the link in this email to sign up. We ask you not to share links as the link is personal to you and allows you to return to your registration to update information at a later date. 

I haven't booked accommodation or flights yet - can I register?

Definitely! Register using the personalised email invite from MTA Conference. You will receive a confirmation email that contains a link back to your registration and you can update your accommodation details when you have them.

What is the dress code?

How will the supplier showcase work?

Based on feedback from suppliers and advisors from last year's showcase we have slightly changed the format.

The showcase will be split into two parts, group one will attend presentations from our Platinum and Gold suppliers in breakout rooms, whilst group two will be having 5 min pre matched meetings on the exhibition floor with the Silver and Bronze suppliers. After morning tea, the groups will swap around with group one moving to the exhibition floor and group two moving to the breakout rooms.

With up to 90 suppliers/brands there will be product for everyone. 

Please support us in making sure our suppliers feel valued. All attendees will be expected to book in for 13 x 5-minute meetings and attend the Gold and Platinum supplier presentations. An email including matching preferences will be sent out later in the year. 

Can I bring my partner or a guest to the conference?

The conference is for MTA Advisors and Head Office only - suppliers are paying to attend and we need to provide them the platform to network with the relevant people (people who will be selling their product). 

Partners are welcome to attend the Gala Dinner on Sat 26 Jul at The Wolf Blass Events Centre/Morphettville Racecourse - the cost of the ticket is AUD$275 which includes transfers, canapes, drinks all night, a three-course dinner, entertainment and hire costs. You can book and pay for the ticket through the event portal.

How do I purchase a ticket for my partner for the Gala Dinner?

During the registration process (see your emails for your personalised invite) you'll be asked if you'd like to buy a ticket for a guest. If you select yes, you will need to pay for the ticket before you're able to check out. If you're not sure or don't want to pay immediately you can come back to your registration later and add it by clicking on the link in your confirmation email. 

Why is there an Early Bird registration rate and a standard registration rate?

We're pleased to say that with the help of our sponsors the Early Bird registration fee (28 Feb 2025) is free to all advisors and approved persons. We need to make sure we've got the right size venues, suppliers and transport booked so having confirmed numbers early on helps assist this. Altering numbers often result in costs so this has to be passed on to late delegate registrations.

The standard registration fee will apply from 28 Feb 2025 and will be $250 per person.

How can I access transfers to the Opening Night Dinner & Gala Dinner?

Pick up and drops offs will be for the 4 conference hotels only. If you are not staying at The Intercontinental, EOS SkyCity, The Playford or The Oval hotel you can either organise your own transfers or come to your nearest pick-up point.

How do I get to my hotel on arrival at ADL? 

Adelaide airport facilitates both taxi and ride share options with the cost of approx. $25 one-way.

Please organise your own transfers in advance or use one of the options above.

Where are the pre-conference training rooms located?

The training takes place at The Playford Hotel

To find out which room your training track is in please refer to The Agenda in your App.

What is the cancellation policy? 

The cut off date for no fee cancellation is Mon 23 June. Cancellations received after this date will be charged a nominal fee of $275 as final numbers will have been confirmed to venues after this and we are locked into paying for all catering. 

Will sessions be recorded or available on-demand? 

We will be filming the main plenary session on the Friday morning which includes keynote speakers Grant Hackett and Emma Harris. We will also be producing a highlights reel of the entire conference. Pre-Conference Training sessions are not being recorded. 

Are meals and drinks provided during the conference? 

The following meals and snacks are included: 

Thu 24 July - Welcome Dinner with drinks package

Fri 25 July - Morning tea and lunch (depending on the Experience Adelaide option you have selected some of the activities include snacks/afternoon tea).

Sat 26 July - Morning tea, lunch, afternoon tea and Gala Dinner with drinks package in the evening

Will sessions be recorded or available on-demand? 

We will be filming the main plenary session on the Friday morning which includes keynote speakers Grant Hackett and Emma Harris. We will also be producing a highlights reel of the entire conference. Pre-Conference Training sessions are not being recorded. 

How can I connect with other attendees before the conference? 

Our conference app will be released approximately one month prior to the conference. Full details on how to use it will be sent out but you can connect with other attendees using the app. 

Will there be Wi-Fi available at the venue?

Adelaide Convention Centre offers complimentary Wi-Fi that can be accessed throughout the venue. This service is suitable for checking emails and basic web-browsing. 

CONFERENCE FAQs - SUPPLIERS

Is there a conference app?

Yes! The official Event App will launch closer to the conference, and you’ll receive an email with your login details once it’s live. The app will help you navigate the event and access key information.

When and where do I register?

You should have received an email from conference@mtatravel.com.au with access to your registration portal. Here you can manage your registration, add attendees, select activities and generate your invoice. If you haven’t completed your registration, please contact us at the same email.

On arrival at the conference when do I collect my name badge?

Thursday 24 July: 2pm - 3pm at The Playford Adelaide

Friday 25 July: 7am - 10am at the Adelaide Convention Centre (before the plenary sessions)

I need to change the name of our company representative – what do I do?

Please email the conference team as soon as possible with the new contact details and any dietary requirements. All previously selected activities will remain unchanged, due to capacity limits.

What’s the dress code?

What sessions can I attend?

Suppliers are welcome to attend all conference sessions except the closed MTA Update from 8:30am–9.15am on Friday. For Saturday’s breakout sessions, you can attend two out of the three keynote speakers. These can be selected in your registration portal.

Where do I go for my Friday activity?

Is there anything planned for Friday evening?

No formal events are scheduled. Some of the 'Experience Adelaide' tours will not return to town until 7pm so we’ve left the evening free for attendees to reconnect and enjoy Adelaide at their leisure.

How will the Exhibitor Showcase work?

How do I know which agents I’ll be meeting at the showcase?

You can view your meeting list in your portal or in the app. If you prefer a PDF version, please email conference@mtatravel.com.au after the schedules have been released around mid June. 

When should I send through my prize giveaway voucher?

Is there allocated seating at the dinners?

The Thursday Opening Night Dinner will be free seating. The Saturday Gala Dinner will have assigned seating – the table plan will be available in the app.

Do I need to book my own hotel?

What if I’m not staying at a conference hotel – how do I get to events?

Are meals and drinks provided during the conference? 

The following meals and snacks are included: 

Thu 24 July - Welcome Dinner with drinks package

Fri 25 July - Morning tea and lunch (depending on the Experience Adelaide option you have selected some of the activities include snacks/afternoon tea).

Sat 26 July - Morning tea, lunch, afternoon tea and Gala Dinner with drinks package in the evening

 

I'd like to give away some food samples at my stand - is this possible? 

Adelaide Convention Centre utilises compostable single use food and beverage packaging and has implemented dedicated wastestreams to reduce the volume of waste going to landfill. All single use food and beverage packaging bought into the ACC by exhibitors and contractors must be compostable. An external supply charge of $410 may apply if food does not apply.